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Locals Only SUP Special!!

SAVE MONEY IF YOU LIVE LOCAL! WILL CALL SPECIAL! If you purchase a surfboard or paddleboard size 7ft or over and want to pick up your board directly from our warehouse in Corona, CA – Use promo code WILLCALL to save $50 off your board & bypass the $50 shipping charge at checkout (that’s a $100 savings!)

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    Shipping

    Shipping

    General Info

    Keeper Sports Products LLC will ship all orders within 1-3 business days after the order is placed and a confirmation email with tracking will be sent as soon as the order is shipped. Shipping charges will range, depending on the item, from $0 up to $50 for some oversized items.

    Please note -  Shipping addresses cannot be changed, and Orders cannot be cancelled once they have already shipped – customer needs to accept the delivery and then contact us to treat it like a return. See section on Returns below for more info.  

    Stand Up Paddle Board (SUP) and surfboards can be shipped to any of the lower 48 continental states, while smaller items such as bodyboards and replacements can be shipped to all 50 US states. We do not ship internationally but please email info@keepersportsproducts.com to see who the nearest distributor or retailer in your country is to purchase outside the USA.

    Keeper Sports Products LLC will not replace any lost or stolen product or product component if shipment is confirmed delivered and or signed for as arriving complete with the carrier. Please contact us if special instructions are needed for ground (USPS or FedEx) shipments for where to leave your package.

    Oversized / LTL Shipments (Boards 9ft or larger)

    • YOU MUST PROVIDE A WORKING PHONE NUMBER on all orders for oversized boards (9ft or larger). The freight company will use this phone number to contact you to schedule a delivery appointment to ensure someone is present to sign for the delivery. If the carrier is unable to reach you to schedule a delivery appointment then item will be returned to our warehouse and a refund will not be issued due to high freight cost on return LTL shipments.

     

    • At Keeper Sports Products, we take special precautions to package the product to protect it against incidental damage during transit however sometimes it does occur. If shipping carton looks damaged in any way, you MUST SIGN FOR IT AS “DAMAGED” with the driver. Then once driver leaves you can remove item from box and fully inspect it for actual damage. If damage to the board is confirmed then you must report the damage with pictures to us within 24 hours by emailing info@keepersportsproducts.com or calling 760-295-9600. If item is noticeably damaged without needing to open the ship carton further to see – then you can also refuse the delivery with the driver due to damage.

    Keeper Sports Products is not liable for any damage occurred during transit and you will not be covered unless it is signed for as damaged at the time of delivery.

    • Please do not authorize or sign for any special delivery services such as lift gate, Inside Delivery, Limited Access, Change of Address. LTL deliveries are roadside only. Any extra charges incurred will be billed to the customer.

     Will Call

    If you live nearby our warehouse, Logistic Edge, in Corona, CA 92882 you may pickup your order directly from the warehouse. Simply choose the “Pick Up” option at the checkout.

    SUP/Surfboard Special – Use promocode WILLCALL and choose “Pick Up” at checkout to skip the $50 oversize shipping charge AND get an additional $50 off your purchase on orders for SUPs or Surfboards, sizes 7ft. or larger.  

    *Pickup only available after order has been placed – cannot purchase onsite at warehouse

    *Pickups only allowed on Wednesdays 8:00AM – 4:00PM

    *Must pick up order within 2 weeks of placing the order

    *If not picked up after 2 weeks, then order will be automatically cancelled